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Support

IRIS Support provides the resources, tools and expertise you need after the implementation process. We provide the following features within IRIS Support offering:

-          Phone, e-mail, Web, chat access during office hour

-          24x7 critical system down support

-          Remote access diagnostics

-          Established incident response times based on severity

-          Major and minor releases and upgrades

-          Service Packs and Patches installation

 

Pharmaceutical Event 2016

27 October 2016

Pharmaceutical manufacturers are dedicated to innovation, product quality and patient safety, but a tightening regulatory environment, increasing cost pressures, new government regulation and suppl…

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