"QAD is tailored to specific issues, rules and regulations in our industry. This empowers Agio Cigars to operate flexibly and efficiently." (Ton Mens, CFO, Royal Agio Cigars).
Agio Cigars decided to cancel the custom-made software project and hired Ernst & Young to assist with the selection of an integrated ERP solution. After narrowing the field to three vendors who were invited to present demonstrations, Agio Cigars chose QAD. Recalls Mens, “We chose QAD because QAD was able to do the complete implementation. Also, QAD Enterprise Applications delivers a proven solution in the food industry, where the processes are similar to ours.” Mens adds, “QAD is focused on manufacturing, which makes its applications truly lean. This makes management easier.”
Agio Cigars made the explicit choice to ban customizations. “Anyone who wanted a customization had to convince the steering committee of the necessity. Customizationischallenging at every phase — at the development stage, testing and through maintenance — and that’s why we were very strict on this. QAD Enterprise Applications offers so much functionality that a business advantage can readily be found in the software,” says Mens.
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